I really enjoyed the workshop – Morag clarified the whole thought process behind developing a donor journey. One of the best training courses I’ve attended.  Morag was clear, concise and easy to follow. This workshop helped my understanding of a donor pathway journey, how it can be used and how to create one. read more…

I was so pleased to get the Door to Door data analysis report from Rupert and Morag; it was great to benchmark our data and to discuss the areas where we could improve on our processing and stewardship.  I know that we will be able to better our retention and increase our long term giving income – simply by using the tips and techniques that Decaid advised. read more…

Decaid clearly understood our requirements and provided clear templates for sending the data for analysis.  The final report was very comprehensive and had been analysed in great detail.  It was presented to us with back up documentation and on a memory stick. read more…

Thanks a lot (again) for some of the most important days in MAF Norway’s development towards Norway’s most exciting charity… I can hardly wait to get your flow charts back and start mapping out how to implement changes so that we can achieve what we want! read more…